Ravellb™ is owned and operated by Guangzhou Naixing Trading Co., Ltd.

Business Address: Room E369, Units AB, 8th Floor, No. 33 Huangpu Avenue West, Tianhe District, Guangzhou | Legal Representative: Zheng Diexiao | Customer Support: service@ravellb.com

Terms of Use

1. Scope of These Terms

These Terms of Use govern access to and use of the Ravellb™ website, including its product listings, written descriptions, photographs, graphics, informational pages, and available website functions.

By accessing or using this website, you agree to comply with these terms and applicable law. If you do not agree with these terms, you should discontinue use of the website.

These terms should be read together with the other policies published on this website, including the Terms of Service, Privacy Policy, Shipping Policy, Return Policy, and FAQ.

2. Appropriate Website Use

You may browse the website and use its available features for lawful purposes.

You must not use the website in a manner that violates applicable law, infringes the rights of another person, interferes with website operations, or compromises the security or integrity of the website.

Prohibited conduct includes attempting unauthorized access to restricted systems, introducing malicious code, interfering with technical safeguards, impersonating another person, or knowingly submitting false or misleading information through website functions.

You must not disrupt website availability, circumvent reasonable security measures, or use automated methods to collect information in a manner that violates applicable law or the rights of relevant parties.

3. Product Information and Intended Use

Product descriptions, photographs, specifications, and other materials are provided to help visitors understand the tools presented by Ravellb™.

Customers should review the complete information for the relevant product, including dimensions, materials, intended applications, included components, compatibility requirements, and available operating instructions.

A tool suitable for one task or surface may not be appropriate for another. Customers are responsible for considering the requirements of their intended project and following applicable product instructions.

Product photographs are illustrative and should be interpreted together with the written description. Minor visual differences may occur because of lighting, screen settings, image rendering, or normal product variations.

A feature, accessory, compatibility characteristic, or performance outcome should not be assumed unless supported by the information supplied for the relevant product.

If you identify a material discrepancy or an unclear description, please contact service@ravellb.com.

4. Intellectual Property

Unless otherwise stated, the website's original written content, graphics, layouts, brand elements, and other protected materials are owned by or used with authorization from the relevant rights holders.

The Ravellb™ name and associated branding may not be reproduced in a way that falsely suggests an authorized affiliation, endorsement, or commercial relationship.

You may not copy, modify, republish, distribute, or commercially exploit protected website materials without the required authorization, except where applicable law permits such use.

Nothing in these terms transfers ownership of intellectual property or grants rights beyond those expressly permitted.

5. User Communications

When communicating with Ravellb™, you should provide information that is accurate to the best of your knowledge and relevant to the inquiry.

You must not knowingly submit fraudulent claims, impersonate another person, or use customer support channels to transmit unlawful, threatening, or malicious material.

We may request reasonable clarification when necessary to understand an inquiry or identify the relevant order. Information submitted through customer support will be handled in accordance with the Privacy Policy and applicable requirements.

6. External Websites and Resources

The website may contain links to external websites or resources for convenience.

External resources may be operated independently and may be governed by their own terms, privacy practices, and availability conditions. The presence of a link does not mean that Ravellb™ controls or endorses every aspect of the external resource.

Visitors should review the applicable third-party information before using an external website or service.

7. Website Availability and Maintenance

We may maintain, update, modify, or temporarily restrict website functions when reasonably necessary for technical, operational, or security reasons.

We aim to provide accessible and useful website functions, but uninterrupted availability cannot be guaranteed. Temporary interruptions, technical errors, or delays may occur.

We may correct material content errors and take reasonable measures to protect the website against misuse or interference.

8. Personal Information

Personal information collected through website use or customer communications is handled in accordance with our Privacy Policy.

Visitors should provide only information reasonably necessary for the relevant purpose and should avoid sharing passwords or unrelated sensitive details through ordinary customer support channels.

9. Limitations and Legal Rights

To the extent permitted by applicable law, website content and functions are provided subject to their stated descriptions and limitations.

Nothing in these terms excludes or restricts any consumer right, remedy, or liability that cannot lawfully be excluded or restricted.

If any provision of these terms is found unenforceable, the remaining provisions will continue to apply to the extent permitted by law.

10. Changes to These Terms

We may revise these Terms of Use when website functions, operational practices, or applicable requirements change.

The updated version will be published on this page, with an effective date where appropriate. Revisions will be applied consistently with applicable law and will not remove rights that must legally be preserved.

11. Contact

For questions concerning website access or these Terms of Use, contact service@ravellb.com.